Orders

Everything you need to know about placing orders with us online. Delivery, returns, damages... it's all right here.

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Damages

We package all plants, trees, and flowers safely and securely, and deliver via a specialist parcel courier. Despite our best efforts, damages can happen. Find out what's what here.

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Payment issues

We're aware of some payment issues today (15/03). If you've placed an order and received an error message please read on.

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Payments & promotions

Got a question or query about paying or our promotional offers? Chances are you'll find the answer here.

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Pre-orders

It's not always possible to keep every plant, flower, and tree in stock. If an item becomes out of stock, you can usually pre-order it via our website.

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Returns

We offer a no quibble 60 day returns policy.

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Delivery

Delivery times, costs and other information.

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