Help centre

Looking for information about our products and services? Our help centre has everything from delivery and returns info, to taking care of your new faux plants.


Everything you need to know about placing orders with us online. Delivery, returns, damages... it's all right here.

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Delivery times, costs and other information.

Blooming Artificial warehouse worker picking a faux cactus


We offer a no quibble 60 day returns policy.

Artificial academy

Thinking about buying some artificial plants but not sure where to start? We've put our heads together and put 20+ years of knowledge on the web.

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How to pot artificial plants

Potting plants is quick and easy. Find out how.

Arranging artificial amethyst bouquet

How to arrange artificial flowers into a bouquet

Find out how to arrange your faux flower stems into a beautiful bouquet with our step-by-step video guide.