Our standard delivery service costs £5 (free when you spend £80) and takes between 2-4 working days. Upgraded delivery services may be available based on your location.
Some locations may cost extra and take a little longer. For more information visit our delivery page here.
Returns
If the product isn’t suitable or you simply don’t like it, you can return it to us for a full refund.
60 days to return the item to us
You will need to cover the cost of returning the item
Use a courier comparison website to get the best price
For further information or to submit a return request, visit our returns page here.
In the unlikely event that the item arrives damaged, please get in touch with our customer service team.
Fast delivery
Order by 13:50pm, choose 'fast delivery' and we'll dispatch your order today (weekdays only). Delivery is normally on the next working day.
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60 days to return
Not a fan?
We offer a 60-day returns window.
No fuss, no quibbles.
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Reviews & questions
Everything you need to know
Most plants arrive in a simple black pot. We suggest popping this into a more decorative one. This increases stability and helps the plant blend into your interior.
Find a pot a little bit larger than the starter pot
Pre-fill the pot with earth or sand if the pot is too deep
Put the plant into the pot and fill around the starter pot
Dust, dirt, and debris can take the edge off your gorgeous faux plants. Keeping them clean is easy and needn't be a burden. Find out how in our guide here.
