Details
Delivery information
Our standard delivery service costs £5 (free when you spend £75) and takes between 2-4 working days. Upgraded delivery services may be available based on your location.
Some locations may cost extra and take a little longer. For more information visit our delivery page here.
Returns
If the product isn’t suitable or you simply don’t like it, you can return it to us for a full refund.
- 60 days to return the item to us
- You will need to cover the cost of returning the item
- Use a courier comparison website to get the best price
For further information or to submit a return request, visit our returns page here.
In the unlikely event that the item arrives damaged, please get in touch with our customer service team.
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Reviews & questions
Repotting is just for real plants… right? Well not quite. Even though our fab faux’s don’t outgrow their pots, we do suggest you re-pot them when they arrive.
Most of our range arrive in a basic black pot (sometimes called a starter pot). This is basic and is designed to act as a base for the plant. Potting it into something a bit bigger and more decorative improves its stability and helps it fit into your décor.
Most plants arrive in a simple black pot. We suggest popping this into a more decorative one. This increases stability and helps the plant blend into your interior.
Find a pot a little bit larger than the starter pot
Pre-fill the pot with earth or sand if the pot is too deep
Put the plant into the pot and fill around the starter pot
Top off with decorative stones
Look at the details on the product page and check the pot dimensions. We typically suggest adding 2-10cm onto the width and going from there.
Selecting a pot towards the higher end of this range will really improve the plants stability. A top tip if you have small people or pets running around. 😄
If you are still unsure, we'll offer some recommended pots when you add items to your basket. Or just get in touch.
Elho is a 50 year old family-run business based in Tilberg, the Netherlands. They're super-passionate about designing and manufacturing beautiful, sustainable plant pots.
To date, Elho have recycled over 8 million kilograms of waste to produce their fabulous longlasting plant pots. And at the end of the pot's life, it can be recycled too.
Last but far from least, their factory is adorned by almost 2 million bees and is powered by 100% wind energy from a turbine in their back garden.
We don't recommend it. Elho make this product specifically for indoor use so it doesn't include drainage and may not be UV stable.
If you have some more questions, or you just want to talk through the options, contact us here or give us a call on 0800 9777 589.
