This was a WOW !!
"This was a WOW !!"
Overall rating: 4.8351254 / 5 from 279 reviews.
Japanese fruticosa is praised for its beautiful and realistic appearance, enhancing room aesthetics. Customers appreciate its strong color, lovely shape, and excellent quality. The prompt and well-packaged delivery is also highly valued, though some issues with a specific branch were noted.
Review topics: ["size","quality","delivery","colour","looks","value","shape","arrived","light","price","service","tree","plant","pot","room","trunk","stem","leaves","addition","value of money","website","piece","communication","focal point","videos","wood","fruticosa","feature","effect","friends"].
"This was a WOW !!"
"Came well packaged and was simple to titivate the branches and the leaves it look so pretty. Love the twisted trunk with little leaves sprinkled here n there. I bought the smaller tree as its to stand under a framed print already in our lounge. It definitely draws you in, its a really pretty little tree, looks really smart next to our suite and side tables. Finishes the room off well I bought 4 different trees in total 3 for lounge and 1 for the hallway. You wont be disappointed in any blooming artificial products there all life like and look expensive. Il definitely be purchasing more."
"Quick delivery and well packaged. Once the leaves had been 'teased' into formation (pretty easy exercise) and potted, the finished plant looked absolutely brilliant."
"Absolutely gorgeous I love it. Item is lovely but please sort out your customer service, it’s not good no one reply’s to any enquiries"
"I’m so happy with this!!. Very realistic. Good delivery"
"Good value for large artificial plant"
"Stunning"
"I am pleased with the product which arrived neatly packaged coupled with a good delivery. I was extremely disappointed with Customer Service / Sales - showing a lack of care, consideration, courtesy and in my view, unprofessional behaviour which misrepresents the company. Staff training and ongoing supervision is required - the phone is answered on every occasion with 'hello, yes' rather than introducing the company at the start. I am sympathetic to be told that IT systems had failed earlier in the week which created a backlog ( having not been notified ). Due to waiting a considerable time for the order, I phoned three times as instructed by the call handling team, from mid day at spaced intervals during the course of the afternoon to work with the representative to politely enquire about joining the orders together in one box to allow delivery to arrive in time for a pre booked photo shoot. During the third call to be told in a casual voice without any apology ' it's now too late ' followed by ' do you want me to cancel the whole order ' in my view showed an ambivalent attitude and is an extremely disrespectful and arrogant way to treat others. Surely every business seeks to generate good rapport with returning Customers to generate a healthy cash flow ? Based on this experience I will be looking elsewhere in the future."
"Great looking Plant . Second one i have purchased. Looks real and has a lovely stem."
"Its gorgeous. i bought the 120cm but wish id got the bigger size as it looks too small for where i wanted it,so ive placed it elsewhere Arrived well wrapped"