Our standard delivery service costs £5 (free when you spend £75) and takes between 2-4 working days. Upgraded delivery services may be available based on your location.
Some locations may cost extra and take a little longer. For more information visit our delivery page here.
Returns
If the product isn’t suitable or you simply don’t like it, you can return it to us for a full refund.
60 days to return the item to us
You will need to cover the cost of returning the item
Use a courier comparison website to get the best price
For further information or to submit a return request, visit our returns page here.
In the unlikely event that the item arrives damaged, please get in touch with our customer service team.
Fast delivery
Order by 13:50pm, choose 'fast delivery' and we'll dispatch your order today (weekdays only). Delivery is normally on the next working day.
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60 days to return
Not a fan?
We offer a 60-day returns window.
No fuss, no quibbles.
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Reviews & questions
Everything you need to know
Our faux palms are packaged in a very upright manner. It keeps the palm fronds safe during delivery from our place to yours.
To bring your palm to life, you’ll need to arrange these fronds. Sounds complex? Don’t worry… it isn’t.
Starting at the bottom of the foliage, simply bend each frond out. Aim for a gentle curve rather than a harsh angle for the most realistic final appearance. The fronds are wired so may appear a bit stiff. You can be pretty firm to get the desired bend!
These trees, along with most in our range, arrive in a small black starter pot. Help your new artificial tree fit into its new home by pairing it with a suitable plant pot (we’ll offer up some perfect options when you add it to your basket).
This step will also add weight and stability. Potting your tree is quick, easy, and only ever needs to be done once.
1. Pick a suitable pot. Choose one with drainage if the plant is going outside.
2. Prefill the pot so that the starter pot sits just inside the top of the plant pot.
3. Pop the tree into the pot.
4. Fill around the starter pot with earth, sand, or decorative stones.
If the giant areca palm isn't what you're looking for, check out our vast range of perfect artificial palm trees here. You're bound to find the one for you!
Did you know?
Considered lucky in Feng Shui, the areca palm is believed to bring wealth and prosperity to your home.
Dust, dirt, and debris can take the edge off your gorgeous faux plants. Keeping them clean is easy and needn't be a burden. Find out how in our guide here.
