Pre-order

If we have an estimated due date, we show this next to the pre-order button. If we do not have a confirmed date, but the products are on order with our supplier you can pre-order and we'll contact you with a date once we have one.

Any dates listed on our website are strictly estimates based on due dates provided by shipping companies. If your pre-order is delayed, one of our team will be in touch as soon as possible to outline your options.

With any pre-order, you may cancel the item at any point up until it has been shipped. At point of shipping, our standards returns policy will come into effect.

Standard delivery is £4 on orders up to £50, £6 on orders between £50.01 - £100 and free when you spend over £100 and takes 2 to 4 working days. Some locations may cost a little extra or take longer.

A no rush service is available which offers discounted shipping but takes up to 6 working days for delivery.

We'll keep you updated every step of the way, so you’ll always know when your gorgeous faux greenery is arriving.

For more information visit our delivery page.

Changed your mind or it’s not quite right? No worries. You’ve got 30 days to return your item for a full refund. Simply cover the cost of sending it back, or make life even easier by choosing checkout+ at checkout. For a fixed upfront fee of £3.70, you’ll secure a hassle-free free return.

If something arrives damaged (highly unlikely, but just in case), our friendly customer service team is here to help. For all the details or to start a return, visit our returns page.

Key details:

• 30 days to return the item to us
• You will need to cover the cost of returning the item
• Choose checkout+ at checkout to secure a free return option

Looking for greenery that stays flawless without the fuss? You’ve found the UK’s home for premium, lifelike faux plants that elevate any space with zero maintenance. We’re obsessively picky about texture, colour, and durability, sourcing only the best from trusted factories worldwide. Our passionate team loves sharing honest advice so you can choose with confidence. Gorgeous greenery, no watering, no wilting, just all-year-round perfection. We’re faux real. 🌿

Learn more about us.

At times, it is possible that we do not have a delivery date for when an item will be back in stock. In this case, we mark the item as unavailable. Although we are expecting the item to come back into stock, we do not currently have a date and this could be a minimum of six weeks or possibly longer. As soon as we are able to provide a reliable delivery date, we will update the product to be available for pre-orders.