Our standard delivery service costs £5 (free when you spend
£100 £25 in November) and takes between 2-4 working days. Upgraded delivery services may be available based on your location.
Some locations may cost extra and take a little longer. For more information visit our delivery page here.
If the product isn’t suitable or you simply don’t like it, you can return it to us for a full refund.
- 60 days to return the item to us
- You will need to cover the cost of returning the item
- Use a courier comparison website to get the best price
For further information or to submit a return request, visit our returns page here.
In the unlikely event that the item arrives damaged, please get in touch with our customer service team.
Reviews & questions
Everything you need to know
The easiest way to trim the stems of your faux flowers is with strong wire cutters.
If you don't have strong cutters to hand, the next best option is to cut the plastic casing down to the metal and then bend it back and forth until it snaps, much like you would with a paperclip!
Read our step by step guide on how to trim faux flowers stems or watch the video below.
Our bouquets and vases are sold separately, your bouquet will not arrive with one. If you would like to purchase a vase along with your bouquet, you can choose one after adding the bouquet to your basket. Alternatively, browse our range of vases here.
Did you know?
Artificial indoor flowers last 30x longer than supermarket flowers... or as long as you love them!