Our standard delivery service costs £5 (free when you spend £70) and takes between 2-3 working days. Upgraded delivery services may be available based on your location.
Some locations may cost extra and take a little longer. For more information visit our delivery page here.
If the product isn’t suitable or you simply don’t like it, you can return it to us for a full refund.
- 60 days to return the item to us
- You will need to cover the cost of returning the item
- Use a courier comparison website to get the best price
For further information or to submit a return request, visit our returns page here.
In the unlikely event that the item arrives damaged, please get in touch with our customer service team.
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Reviews & questions
Everything you need to know
Our outdoor arrangements are delivered in made to measure packing with all the necessary tabs and toggles to hold them in place.
It means when they land on your doorstep, all you need to do is remove the packaging and pop it in position. No additional aggro.
Putting a lifespan on any outdoor artificial plant is really tricky and these outdoor arrangements are probably the hardest because the foliage is delicate and less able to withstand the elements.
In our experience, the answer is between one and three years. To extend the lifespan as far as possible follow our care tips below. If your arrangement doesn’t last at least a year, get in touch.
Determining the lifespan comes down to a whole host of factors such as location, amount of sun it’s exposed to, humidity, and more. There’s lots more information about UV protection on our dedicated blog here.