Our standard delivery service costs £5 (free when you spend £80) and takes between 2-3 working days. Upgraded delivery services may be available based on your location.
Some locations may cost extra and take a little longer. For more information visit our delivery page here.
If the product isn’t suitable or you simply don’t like it, you can return it to us for a full refund.
- 60 days to return the item to us
- You will need to cover the cost of returning the item
- Use a courier comparison website to get the best price
For further information or to submit a return request, visit our returns page here.
In the unlikely event that the item arrives damaged, please get in touch with our customer service team.
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Reviews & questions
Everything you need to know
The easiest way to trim the stems of your faux flowers is with strong wire cutters.
If you don't have strong cutters to hand, the next best option is to cut the plastic casing down to the metal and then bend it back and forth until it snaps, much like you would with a paperclip!
Watch our step by step video guide on how to trim faux flowers stems.
Care? Going faux is te easy way. There’s no need to water, feed, prune or replace them every fortnight. They’ll never wilt or turn brown, instead you’ll have lasting classy colour in your home.
The only thing you will need to do is occasionally clean them using a wet wipe or damp cloth to remove any build-up of dirt or debris.