No upgraded shipping options >
From 11am on Friday 20th April until 11am on Monday 23rd of April, our order management software is being upgraded. During this time, we will only be able to dispatch orders on our standard delivery service. This means that the earliest your order will arrive is Tuesday 24th April. Please accept our apologies for any inconvenience caused.
---------------------------------------------------
The vast majority of our products are delivered within one to three working days and are transported via TNT’s network. There are some items, such as bespoke or potted, which can take up to seven working days to be delivered. Standard delivery time is shown on each product page and is confirmed via email once you have placed your order with us.
Orders placed before 2pm are usually dispatched on the same day.
Delivery options and charges
-
Mainland UK
-
Northern Ireland, Highlands, Isle of Wight & Offshore Islands
-
Mainland UK - Orders over £200
Standard1-3 working days
-
Mainland UK
Orders under £60 ‐£3.99
Orders over £60 ‐FREE
-
Northern Ireland, Highlands, Isle of Wight & Offshore Islands
Orders under £60 ‐£3.99
Orders over £60 ‐FREE
-
Mainland UK - Orders over £200
FREE
Next Day Delivered by noon on the next working day
-
Mainland UK
£14.99
-
Northern Ireland, Highlands, Isle of Wight & Offshore Islands
Not available
-
Mainland UK - Orders over £200
10%of order total
Rocket Delivered by 10am on next working day
-
Mainland UK
£25.99
-
Northern Ireland, Highlands, Isle of Wight & Offshore Islands
Not available
-
Mainland UK - Orders over £200
15%of order total
Saturday Delivered between 8am - 6pm on Saturday
-
Mainland UK
£21.99
-
Northern Ireland, Highlands, Isle of Wight & Offshore Islands
Not available
-
Mainland UK - Orders over £200
10%of order total
Orders for next day, rocket and Saturday delivery services must be placed by 2pm on the working day beforehand. Orders placed after this time will be dispatched on the next working day on the service selected at checkout.
Please note: If you return your items we will only refund the basic cost of carriage, which is currently £3.99. If you pay for an upgraded shipping service and decide to return your items, we will not be able to reimburse the full amount.
Excess delivery charges
We don't currently charge extra for deliveries to the Highlands, Northern Ireland or any UK offshore islands. However we are unable to offer premium shipping services to these locations.
If you are ordering a large quantity of items we reserve the right to palletise your goods. This will reduce the risk of loss or damage, though it may incur extra charges. Please contact our customer service team for more information.
Mainland Ireland
Unfortunately we are not able to ship order to mainland Ireland.
Collection
If you would like to collect your order from our warehouse in Great Yarmouth please call the customer service team before you place your order. Our warehouse require 24 hours’ notice before a collection can take place.