We endeavour to keep you informed about the progress of your order throughout its journey from our website to your door.

Once it has been despatched from our warehouse we will send you a quick email to let you know. Tracking codes usually become available on our website at the end of the working day. Once these have been uploaded, we will send you a further email with your tracking code and a link to track it via our courier’s website.

You can also check the status of your order via the Your Orders section in Your Account.

If you have any queries, or your tracking number is missing please contact our customer service team.

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