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Plants
Cactus & Succulents
Desktop Plants
Hanging Plants
Foliage & Greenery
Ivy
Garlands
Green Living Wall
Grass Plants
Large Plants
Office Plants
Pre-Potted Plants
Flowers
Bouquets
Hanging Baskets
Flowering Bushes
Orchids
Patio Tubs
Single Stems
Window Boxes
Trees
Bamboo Trees
Bay Trees
Cedar Pines
Ficus Trees
Flowering Trees
Fruit Trees
Palm & Exotic Trees
Topiary Trees
Hedging
Outdoor
Outdoor Plants
Outdoor Trees
Outdoor Flowers
Accessories
Offers
About Us
Blog
Inspiration
Bathroom
Bedroom
Doorways & Entrances
Kitchen & Dining
Lounge
Garden
Commercial
Other Areas
Pets and Plants Gallery
Help
Coronavirus (COVID-19)
UV Protection
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Blooming Artificial
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Coronavirus (COVID-19)
Coronavirus (COVID-19)
Last updated: 10:30pm on 04/01/2021 | Overall status:
Customer service
We're working remotely so are available via email and live chat.
We're working to add phone lines to this list.
We're dealing with high volumes at the moment, however we aim to respond within 24 hours (Monday-Friday).
Order dispatch
Operating normally with a reduced workforce and necessary precautions.
We are currently extremely busy, so check the product page or your invoice for estimated dispatch times. Orders placed over the weekend should be dispatched on Monday.
Delivery
Delivery to mainland UK addresses is 1-3 working days. Other areas (highlands, NI, islands etc) is 3-7 working days.
Deliveries may arrive split across more than one delivery - but all items should arrive within the time frame above.
Deliveries to Northern Ireland
Following customs changes as a result of the UK's exit from the European Union, deliveries to Northern Ireland may be delayed or disrupted.
In the event your order has not arrived within one week, please get in touch.
Returns
We are are able to accept and process returns.
If you would like to return an item please email us and we will advise you of the next steps.
We are currently not able to arrange collections for unwanted items.
Processing returns may take longer than usual due to limited staff on site.
We are all facing an extended period of uncertainty which is likely to disrupt our daily lives. The Blooming Artificial team have taken steps to mitigate the impact and effect which are outlined below.
This page will be updated regularly as and when the Government updates its advice.
Our Team
The health and safety of our team is paramount. We have taken steps to minimise the spread of COVID-19 by adjusting working patterns and introducing remote working where possible to reduce contact.
Operations
Customer service and shipping operations are currently operating normally.
Deliveries
Our couriers are currently introducing contactless deliveries. During this time, they will knock and step back allowing them to pass items at a safe distance. Signatures will not be required. More information can be found on
TNT / FedEx’s website
.
Furthermore, Public Health England currently advises that it is
very unlikely that COVID-19 can spread through packages
.
Equally, we recommend taking all
recommended precautions listed on the NHS website
.
Goodwill
Over the coming weeks, we will do everything we can to keep our service levels as high as possible, while keeping our team safe.
We really appreciate your custom, support and patience during this time.
Thank you and stay safe.
The BA Team
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