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Our knowledgeable customer service team is on hand to help with any and every query you may have. Speak to them via email, telephone or live chat.
We’ve searched across the globe for incredible quality at value for money. We make sure to check the foliage, shape, colour and size of each and every one of our single stems again their natural counterparts to ensure they are authentic.
When we receive new products here in Great Yarmouth, we measure, photograph and write detailed descriptions outlining both the benefits and limitations of each plant so you can make an informed decision.
We encourage our customers to leave honest reviews of our products. We can’t alter or delete any of these reviews so you can be sure that each one you read is genuine feedback from a real customer.
If you’re disappointed with your order we offer a no quibble 60 day return policy in which you can return your order to us for a full refund or exchange.
If your stem is too long for vase or container you can cut it down to size. Each stem has an internal wire which can be quite thick so we recommend using wire cutters or strong pliers.
Our range of single stem flowers is designed for indoor use only as they are manufactured using quality materials that cannot hold UV stabilisers. If you would like to use them outside we recommend keeping them in a shaded area. If you’re keeping them inside in direct sunlight, we suggest rotating the flowers every now and then to reduce any fading that may occur.
Single stem flowers are perfect for creating your own unique arrangement without the need for watering or replacing them. However, every once in a while you will need to clean them to remove any build-up of dirt or debris. Some of our single stem flowers are manufactured using real-touch silk. This can be cleaned using a wet wipe or damp cloth to remove any dust.
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