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Our knowledgeable customer service team is always happy to help with any and every query or quibble. Reach them via telephone, email or live chat.
We’ve searched far and wide to find high quality palm trees. We look for the most realistic products at affordable prices to give you the very best shopping experience.
We write detailed product descriptions, photograph and measure each of our products at our head office here in Great Yarmouth. We want you to be happy with your purchase so we make sure we outline not only the benefits but also the limitations of each of our products.
We ask all of our customers to write honest feedback about our exotic range of products. You can find reviews on each product page, which let you see what previous buyers thought before you make a decision.
If you’re not happy with your purchase, you have 60 days to return the items for a full refund. We will also refund any standard delivery charges you paid.
Our range of palms and exotic faux plants are delivery safely and securely in strong cardboard boxes. Once you’ve removed the plants from the boxes, the next step is to spend a few minutes arranging the fronds. Some palms can be stubborn - so be quite firm until you achieve the desired look. For tips and advice please watch our short how to arrange foliage video guide.
Our artificial exotic palm trees will arrive pre-potted into a basic black pot. This starter pot is designed to act as a base for replanting the product into a larger, more decorative planter. We recommend repotting our palm tree to improve the overall appearance of the product and its stability too! For potting tips, watch our short video guide here.
One of the perks of buying faux palms is they need neither the environment nor the nurturing of their natural siblings. To keep your palm looking its best, we do recommend giving it a quick clean from time to time. Cleaning artificial palms is quick and easy. Watch our short how to guide here.
Whether it’s spring or not, greenery is a fabulous way to refresh a room. We’ve created this blog including what you can expect from some of our funky greenery.
Read our blog here.
Living Coral is 2019's colour of the year! Read our tips on how to use it in your interior with our handy blog.
Read the blog here.
Hopefully you’ve accepted that faux is the way to go. If so, check out our top tips to help your artificial palm trees blend into your home or office environment.