Our standard delivery service costs £5 (free when you spend £70) and takes between 2-3 working days. Upgraded delivery services may be available based on your location.
Some locations may cost extra and take a little longer. For more information visit our delivery page here.
If the product isn’t suitable or you simply don’t like it, you can return it to us for a full refund.
- 60 days to return the item to us
- You will need to cover the cost of returning the item
- Use a courier comparison website to get the best price
For further information or to submit a return request, visit our returns page here.
In the unlikely event that the item arrives damaged, please get in touch with our customer service team.
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Reviews & questions
Everything you need to know
Our artificial plants are made from high quality, durable materials like polyethylene plastic, steel, natural wood, polyester and latex. This may seem like an eccentric mix, but each has a specific purpose to ensure the plant looks natural and has a long life.
Our artificial trees are designed to be low faff for you, and they will be… trust us! Arranging the foliage sounds complex, but in this case, it’s really just fixing up any foliage that was flattened in the box.
To do this, start at the bottom of your tree and gently work the foliage out. Remember that topiary is designed to be tight… so in other words, you don’t need to do too much.
If in any doubt, give us a buzz and one of our team will be happy to help. 😊
Our whole range of outdoor artificial topiary trees is UV resistant which extends their lifespan outside. However, there’s still a couple of things you can do to ensure your new tree has a happy and long life.
If your tree is potted, rotate it from time to time to ensure any weathering happens evenly. During extreme weather like high winds or prolonged rainfall, try to protect your topiary. This can be moving it indoors or to a sheltered area or protecting it if it can’t be moved.
The other, which applies to natural wood topiary trees, is to apply stain to the base of the tree on an annual basis.
For more information, check out our guide to caring for outdoor trees.